IT360 – Integrated IT Management

IT360
ManageEngine IT360 is a truly integrated solution that eliminates the siloed approach to IT management, ensuring that IT operations and service management groups can work together to quickly identify, troubleshoot and resolve critical performance issues before they impact the bottom line.

IT360 for Enterprise IT360 for Service Providers
  • ITIL-enabled Service Management
  • Distributed architecture for scalability
  • High availability for redundancy
  • Monitor geographically distributed network
  • End-user experience management
  • Strong security based on role based access control
  • All features of enterprise edition, plus…
  • Unified & Integrated MSP platform
  • Multi-tenancy & customer data segmentation
  • Customer & sites specific dashboards, SLA & reports
  • Downtime scheduler for accurate SLAs
  • White-labeling of MSP solution

Integrated IT management enables business managers to better understand, anticipate and respond to IT-driven business events. As businesses seek the holy grail of measurable Return On IT through “a single pane of glass” that spans all IT domains, a new and powerful class of integrated IT management solutions has emerged.

The ManageEngine IT360 dashboard gives IT and business managers a 360° view of key performance and service level indicators to manage IT against real business outcomes and provides the desired transparency, visibility and manageability of applications, infrastructure and business services.